Business Analyst - Salesforce Financial Services Cloud (FSC).

Job Description

Business Analyst - Salesforce Financial Services Cloud (FSC):
On behalf of our Financial Services client, Procom is searching for a Business Analyst - Salesforce Financial Services Cloud (FSC) for a contract role. This position is a hybrid position with 3 days onsite at our client’s Toronto office.

Business Analyst - Salesforce Financial Services Cloud (FSC) - Job Description:
The Business Analyst will support Wealth Management initiatives built on Salesforce Financial Services Cloud (FSC). The ideal candidate combines strong business analysis fundamentals with hands-on Salesforce knowledge, particularly within the Financial Services Cloud ecosystem. This role requires translating business requirements into clear user stories, supporting testing activities, and collaborating across multiple teams in a fast-paced environment.

Business Analyst - Salesforce Financial Services Cloud (FSC) - Responsibilities:
• Partner with Wealth business stakeholders to gather, analyze, and document requirements
• Translate requirements into clear, structured user stories for Salesforce development teams
• Support testing activities, including functional validation and defect triage
• Analyze and manipulate Salesforce data using SOQL and Data Loader
• Collaborate across multiple teams (business, technology, operations) to ensure alignment
• Support ongoing enhancements and steady-state applications within Financial Services Cloud
• Contribute to data-related tasks, including data loads and data quality checks

Business Analyst - Salesforce Financial Services Cloud (FSC) - Mandatory Skills:
• 8 years of experience as a business analyst within the Financial Services industry, with a strong preference for Wealth Management exposure
• At least 3 years of experience in Salesforce Financial Services Cloud
• Demonstrate effective leadership skills, including the ability to assume end-to-end ownership on behalf of the Product Owner
• Manage timely and accurate delivery of tasks for assigned projects through all stages of the project life cycle
• Hands-on experience with SOQL scripting and ETL and integration tools
• Strong foundational Salesforce knowledge
• Clear communicator with strong articulation of past project scenarios

Business Analyst - Salesforce Financial Services Cloud (FSC) – Nice-to-Have Skills:
• Experience with Salesforce integration tools (MuleSoft, Talend)
• At least one active Salesforce certification obtained prior to joining
• Testing experience within Salesforce environments
• Experience with data migration or ETL concepts
• Good working knowledge of MS Office, MS Visio, and JIRA/Confluence

Business Analyst - Salesforce Financial Services Cloud (FSC) – Assignment Length:
This is a contract position until December 31, with the possibility of extension.

Business Analyst - Salesforce Financial Services Cloud (FSC) - Start Date:
ASAP.

Business Analyst - Salesforce Financial Services Cloud (FSC) - Assignment Location:
Toronto, Ontario, Canada. This is a hybrid position requiring 3 days in-office.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.