Business Architect - Healthcare

Job Description

Business Architect - Healthcare 
On behalf of our client, Procom is seeking a Business Architect - Healthcare.

Business Architect - Healthcare Systems:

The Business Architect will work under the direction of the Project Director, CAD Replacement Program (BCEHS) and the PHSA PDS Enterprise Architecture. The Business Architect is a full time over a time-boxed 6-month Planning & Scoping phase, alongside a Project Director, Enterprise Architect, and Senior Business Analyst on a core team. The Enterprise Architect will provide the following deliverables:

• Perform the Current State Assessment and Business Architecture Gap Analysis for BCEHS core clinical and operational processes, with CAD as the focal operational capability — covering capability and service alignment, embedded workarounds, and policy/workflow constraints.
• Enhance and validate the conceptual Business Architecture reference model for CAD, aligned with the Enterprise Architect's view of CAD-adjacent systems (clinical, reporting/analytics, billing, telephony/NG911, mobile field, partner systems).
• Develop the vision and future-state Business Architecture including the capability map, service structure, and target-state workflows for priority dispatch, clinical, and field operations (call intake, event creation, resource assignment, recommend-unit, clinical routing to Clinical Hub, first responder notification, paramedic situational awareness and mobile CAD, event replay, degraded-mode) aligned with the long-term BCEHS services strategy and Shared Services Organization (SSO) context.
• Create the Business Architecture roadmap from current to future state, sequenced with the program roadmap and procurement/implementation phases.
• Assess and communicate benefits, impacts, risks, and organizational implications (workflow, policy, HR, change/adoption) of the future-state Business Architecture, and lead the core quantified benefits realization schedule (categories, baselines, measurement, owners, timing) tied to the workflows expected to improve with modern CAD.
• Develop models, journey maps, and artefacts for effective communication with dispatch, clinical, field, executive, and partner audiences.
• Participate in weekly and ad hoc meetings to provide timely information on design decisions, progress, status, issues, risks, and solutions.
• Lead and facilitate workshops with SMEs to develop and validate current-state and target-state Business Architecture views across BCEHS (Dispatch Operations, Clinical Hub, Paramedic Practice, Patient Safety) and partner organizations.
• Collaborate with cross-functional teams across BCEHS, Enterprise Architecture, IMIT, procurement, and the Ministry of Health providing business architecture inputs and workflow content to the technical and clinical requirements section of the CAD replacement RFP.
• Contribute business architecture inputs to the refreshed estimate, roadmap, and resourcing model — the decision support package for the next decision gate — ensuring workflow complexity, change impact, adoption effort, and benefit timing are reflected.

Business Architect - Healthcare Mandatory Skills:

A level of education, training, and experience equivalent to a degree in Project Management, Health Administration, Business Administration, Information Management or a related discipline

• Must have 5+ years working in a Health Authority or similar environment.
• Must have demonstrated 5+ years leading and delivering Enterprise level projects.
• Must have demonstrated 5+ years managing software architects and application development teams.
• Working knowledge of and experience with agile management concepts, practices, and deliverables
• Proven success in architecting solutions at business, conceptual, logical, and physical levels.
• Must be able to communicate clearly with multiple groups of interested parties with differing needs, including senior executive resources.
• Demonstrated experience facilitating and managing consultation processes with a wide range of interested parties.
• Ability to effectively navigate and deliver results in a large and complex environment.
• Demonstrated capability in handling sensitive and challenging situations.
• Demonstrated capability to work collaboratively with Senior Management team and Executives.
• Excellent interpersonal, written, and verbal communication skills dealing with senior executives and clinicians.
• Excellent team management skills
• Excellent proficiency with MS Office toolsets (Word, Excel, Visio, Project)

Preference given to candidates who can demonstrate:

• Experience developing provincial-level interoperability roadmaps.
• Experience with architecture across multiple provincial clinical domains including:

o laboratory
o medical imaging
o pharmacy
o immunizations
o primary care
o patient attachment
o provincial registries (client, provider)

• Experience in large-scale healthcare interoperability or integration projects
• Experience working with FHIR, as well as other Health Standards such as HL7v2, CDA, and related terminologies such as LOINC, SNOMED
• Experience with identity and access related technologies such as federated authentication, OAuth2, OIDC, SAML, ADFS, Azure Active Directory
• Experience with mission-critical public safety / emergency communications platforms (CAD, PSAP, 911/NG911, mobile field solutions) or comparable mission-critical operational systems
• Experience with NG911 / NENA i3 concepts, location services (device-based, indoor/vertical), IoT ingestion, and modern telephony interface patterns
• Demonstrated experience replacing or modernizing heavily-customized vendor platforms using a configuration-first approach, with explicit attention to sustainment, key-person dependency, and vendor supportability
• Experience drafting technical and clinical requirements packages for large-scale public-sector procurements (RFP), including safety-critical acceptance criteria, non-functional requirements, and evaluation-ready scoring inputs
• Familiarity with BCEHS and/or other emergency medical services, paramedic, or public safety operating environments, including the interaction of dispatch, clinical hub, and field workflows
• Experience with cloud-hosted mission-critical workloads (e.g., AWS/Azure), redundant private network design, Disaster Recovery/Business Continuity Planning and exercise-based validation, and security/privacy assurance activities (STRA, PIA, penetration testing)

Business Architect - Healthcare Assignment Length:
6 Months from the start date


Business Architect - Healthcare Start Date:
ASAP

Business Architect - Healthcare Assignment Location:
PST working hours, fully remote.