Business Data Analyst, CRM Quality & Governance (SQL & Power BI)

Job Description

Business Data Analyst, CRM Quality & Governance (SQL & Power BI):
On behalf of our Banking client, Procom is searching for a Business Data Analyst, CRM Quality & Governance (SQL & Power BI) for a 6 month contract role. This position is a hybrid position with 3 days onsite at our client’s Toronto office.

Business Data Analyst, CRM Quality & Governance (SQL & Power BI) - Job Description:
The role involves supporting ongoing data governance, CRM, and data hygiene projects while focusing on analyzing current state reporting to map, simplify, and migrate data assets to a new platform. The project is part of a major data modernization initiative, transitioning from legacy data infrastructure to Azure Databricks.

Business Data Analyst, CRM Quality & Governance (SQL & Power BI) - Responsibilities:
• Analyze and document existing legacy reports in SQL Server and Power BI.
• Map legacy data transformations to new data products on Azure Databricks.
• Identify opportunities to simplify and streamline reporting processes.
• Perform data analysis using SQL and Excel to address data quality issues.
• Serve as a liaison between business stakeholders, data engineers, and IT teams.
• Collaborate with application owners to resolve data discrepancies.
• Conduct root-cause analysis on data hygiene issues with CRM platforms.

Business Data Analyst, CRM Quality & Governance (SQL & Power BI) - Mandatory Skills:
• 5+ years as a Data/Business Analyst with data migration project experience.
• Strong SQL experience, specifically with SQL Server.
• 3-5 years of experience with Power BI, including DAX and dataflows.
• Experience in Data Quality & Governance, particularly with CRM platforms like Salesforce.
• Familiarity with Azure Databricks and cloud data platforms.

Business Data Analyst, CRM Quality & Governance (SQL & Power BI) – Nice-to-Have Skills:
• 2-3 years’ experience with Salesforce CRM platform.
• Experience working across multiple teams and stakeholders.
• Experience with MDM (master data management) tools.
• Experience in building data solutions and gathering requirements.
• Previous experience with top banks or financial institutions.

Business Data Analyst, CRM Quality & Governance (SQL & Power BI) – Assignment Length:
The contract duration is from ASAP to December 31, 2026, with the possibility of extension based on performance and business needs.

Business Data Analyst, CRM Quality & Governance (SQL & Power BI) - Start Date:
ASAP.

Business Data Analyst, CRM Quality & Governance (SQL & Power BI) - Assignment Location:
Toronto, Ontario, Canada. This is a hybrid position requiring 3 days in the office.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.