Business/System Analyst - Senior

Job Description

Business/System Analyst - Senior:
On behalf of our IT client, Procom is searching for a Business/System Analyst - Senior for a 7 month. This position is a hybrid position with 3 days onsite at our client’s Calgary office. 

Business/System Analyst - Senior - Job Description:
IT Client Engagement and Solutions is seeking an experienced Business Analyst to lead a review of the IT request for proposal (RFP) process and recommend practical improvements. The project focuses on streamlining delivery, strengthening compliance, and enhancing client experience by identifying bottlenecks and reducing cycle time.

Business/System Analyst - Senior - Responsibilities:
• Assess the current end-to-end IT component of the RFP process.
• Identify process inefficiencies, pain points, duplicated effort, governance gaps, and risks related to timelines, compliance, and service delivery.
• Facilitate discussions and workshops with IT, Supply, and subject matter experts to validate findings and define improvement opportunities.
• Document the current-state process and develop a future-state process with clear roles, decision points, and service expectations.
• Recommend practical improvements to templates, workflows, governance, and ways of working to reduce cycle time and improve consistency.
• Support implementation, or trial of approved process changes and incorporate feedback from Interested Parties.

Business/System Analyst - Senior - Mandatory Skills:
• 10+ years’ experience leading business process review, business process re-engineering, or process improvement initiatives in complex organizations.
• 5+ years’ Experience with public sector, regulated, or policy-driven procurement environments.
• 5+ years of experience in IT procurement, RFP development, and interested Parties engagement.

Business/System Analyst - Senior – Nice-to-Have Skills:
• Ability to analyze current processes, synthesize findings, and translate them into practical and implementable recommendations.
• Excellent facilitation, interviewing, documentation, and communication skills.
• Proven ability to work collaboratively with cross-functional teams, including IT, procurement, and operational interested parties.

Business/System Analyst - Senior – Assignment Length:
This is a contingent position for approx. 7 months

Business/System Analyst - Senior - Assignment Location:
Calgary, Alberta, Canada. This position is hybrid with 3 days in the office.