Business & Systems Consultant

Job Description

Business & Systems Consultant:
On behalf of our financial services client, Procom is searching for a Business & Systems Consultant for a 12-month role. This position is remote with the location in Toronto, Ontario, Canada.

Business & Systems Consultant - Job Description:
The Business & Systems Consultant bridges business and technology to shape initiatives from pre-discovery through delivery. The role involves engaging business sponsors, uncovering root problems, clarifying objectives, and guiding solution decisions, even when information is limited and the path forward is ambiguous.

Business & Systems Consultant - Responsibilities:
• Lead pre-discovery and problem-framing with business sponsors to clarify needs, objectives, root causes, capabilities, and roadmaps.
• Lead Lean UX sessions and discovery workshops; assess current and future states, identify gaps, gather requirements, and align scope and work plans.
• Assess change impacts on systems, processes, procedures, and clients; manage risks, issues, and cross-team dependencies.
• Create and maintain requirements, epics, user stories, data mappings, and project artifacts.
• Support business on the roll-out of what has been developed with a focus on end-to-end validation.
• Manage business and technology stakeholders, including AVP-level leaders and above.
• Lead cross-team solution, technical, and feasibility discussions; identify required technology teams.
• Coordinate cross-functional planning, cost gathering, estimates, and timelines.
• Compare solution options, costs, feasibility, and trade-offs, and recommend a suitable approach.

Business & Systems Consultant - Mandatory Skills:
• Knowledge of business and technology platforms or ability to learn digital products.
• Experience with client-facing technologies and legacy-to-modern system transformations.
• Strong understanding of privacy, compliance, controls, and security.
• Clear communication and executive presentation skills.
• Experience with data and integration modeling, business case development, and modeling.
• Creative problem-solving in ambiguous, changing environments.
• Ability to lead Lean UX sessions and discovery workshops.

Business & Systems Consultant – Nice-to-Have Skills:
• Familiarity with financial services.
• Customer-facing operations experience.
• Bilingualism.
• Modern Web, Data Engineering, and Digital skillsets.
• Experience managing risks, issues, and dependencies.

Business & Systems Consultant – Assignment Length:
This is a 12-month contract with the possibility of an extension.

Business & Systems Consultant - Start Date:
ASAP.

Business & Systems Consultant - Assignment Location:
Toronto, Ontario, Canada. Work arrangement is flexible - Remote.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.