Campaign Auditor - SFMC

Job Description

Campaign Auditor - SFMC:
On behalf of our Banking client, Procom is searching for a Campaign Auditor - SFMC for a 12-month role. This position is a hybrid position with 2 days onsite at our client’s Toronto office.

Campaign Auditor - SFMC - Job Description:
The Campaign Auditor will be responsible for the primary validation, Quality Assurance (QA), and Quality Control (QC) of multiple automated customer journeys using Salesforce Marketing Cloud. As part of the Digital & Direct Executions team, this role is crucial in leveraging customer data and insights to deliver meaningful communications. The auditor will ensure all campaigns meet quality standards and best practices before launch.

Campaign Auditor - SFMC - Responsibilities:
• Ensure completeness of email and digital marketing campaigns using Salesforce Marketing Cloud and Data Cloud.
• Develop and implement processes for campaign audit execution.
• Execute quality assurance on developed work and collaborate with the quality team.
• Understand campaign stakeholders' requirements and ensure solutions meet their needs.
• Identify, analyze, and document defects, questionable functions, errors, and inconsistencies.
• Collaborate with Project Management and Development staff through all stages of the project lifecycle.
• Monitor and track process issues, making recommendations to streamline, enhance, and improve overall processes.

Campaign Auditor - SFMC - Mandatory Skills:
• Bachelor's degree in Computer Science, Digital Marketing, Math, Engineering, or a related field.
• Demonstrated experience in Salesforce Marketing Cloud Journey Builder, Email Studio, Automation Studio, and SQL - 2+ years.
• Proven experience in campaign execution processes, having been actively involved in the past as a campaign developer.
• Enjoy investigating complex problems and making sense of information.
• Ensuring every piece of work is delivered defect-free and with the highest possible quality.
• Possess a continuous improvement mindset to enhance checks, reduce errors, and improve overall email development quality.

Campaign Auditor - SFMC – Nice-to-Have Skills:
• Adobe experience - Adobe Analytics, Adobe Audience Manager, Adobe Target (or similar).
• Workfront experience or equivalent (Jira).
• Knowledge of Salesforce Data Cloud.
• Passionate about building relationships and connecting with others through respect and authenticity.
• Excellent time management skills with a proven ability to meet deadlines.

Campaign Auditor - SFMC – Assignment Length:
This is a 12-month contract position with potential for extension or conversion to full-time employment.

Campaign Auditor - SFMC - Start Date:
ASAP.

Campaign Auditor - SFMC - Assignment Location:
Toronto, Ontario, Canada - Hybrid, in office every Thursday and every fourth Friday of the month.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.