Cisco Network Operations Specialist

Job Description

Cisco Network Operations Specialist:
On behalf of our client, Procom is searching for a Cisco Network Operations Specialist for a 3+ month role. This position is a hybrid position with 2 days onsite at our client’s Calgary office.

Cisco Network Operations Specialist - Job Description:
Our client is seeking a full-time contractor for a 3+ month engagement to support Cisco network operations. The role focuses on break/fix, change management, and request management across a complex enterprise network environment leveraging SD-WAN, MPLS, and VoIP technologies.

Cisco Network Operations Specialist - Responsibilities:
• Provide day-to-day operational support across Cisco network infrastructure (routers, switches, firewalls)
• Perform break/fix troubleshooting within SD-WAN, MPLS, and VoIP environments
• Execute change management and service request activities
• Support routing underlay leveraging BGP
• Maintain high availability for voice and emergency communication systems (911 failover capability)
• Support connectivity across distributed sites including remote locations using microwave and satellite (Starlink) connectivity
• Ensure reliable data center connectivity across primary (Seattle Equinix) and secondary (Q9 Bankers Hall) environments

Cisco Network Operations Specialist - Mandatory Skills:
• Strong Cisco networking experience (routers, switches, firewalls)
• Experience with BGP routing and MPLS networks
• Hands-on troubleshooting (break/fix) in enterprise environments
• Experience with VoIP / Cisco UC environments
• Exposure to SD-WAN (Cisco Viptela preferred)

Cisco Network Operations Specialist – Nice-to-Have Skills:
• Experience with Cisco SD-WAN (advanced skillset)
• Experience supporting distributed industrial or remote network environments
• Familiarity with satellite (Starlink) and microwave connectivity
• Experience with Cisco Firepower / Next-Gen Threat Defense
• Exposure to wireless controller migration (3504 to 9800 series)

Cisco Network Operations Specialist – Assignment Length:
This is a contract position for 3 months with the possibility of extension.

Cisco Network Operations Specialist - Start Date:
ASAP

Cisco Network Operations Specialist - Assignment Location:
Calgary, Alberta, Canada. This is a hybrid position requiring 2 days in the office.