Cenovus
Contract SCM Support Analyst
Onsite
POSTED
11/13/2026
Job Description
Reporting to the Team Lead, SCM Support Services, the SCM Support Analyst will provide Supply Chain Management related application and process support to all internal and external clients. The analyst will focus on specific categories of support within the team, provide cross coverage within the team, and endeavor to provide support for all categories within the team.
Responsibilities
Receive, analyze and resolve incoming Supply Chain Management related application/process inquiries from suppliers, Business Units, and internal users as Tier 1 support. Including but not limited to purchase orders, service entry sheets, goods receipts, invoice, payment, and rate validation; SAP modules MM, FICO, PM, PS and various connected applications such as OpenInvoice, Ariba, and TRAC
Utilize the ServiceNow ticket management system to respond to inquiries, monitor tickets, and action response times to ensure resolution achieves defined metrics, undertaking appropriate escalation procedures when required.
Provide Tier 1 support of P2P applications including SAP, OpenInvoice, Ariba, Maximo, and ServiceNow.
Support the execution of P2P process improvements to suppliers and internal users in collaboration with SCM Shared Services, Accounts Payable, Category Management, Master Data, Taxation, and other departments to ensure Cenovus has a best-in-class P2P process.
Assess the requirements of internal and external customers to determine possible solutions to business issues and recommend enhancement/development of business processes.
Coordinate SAP MM issues/enhancements/upgrades in partnership with the SCM Systems Team, IT and external offshore resources.
Triage SAP Staging Table and P2P workflow processing delays/issues. Assist in coordinating resolution.
Participate in evolution of the Supply Chain Service Center (SSC) Support Desk Strategy and Sustainment.
Drive Stakeholder Engagement and Business Unit (BU) relationship development.
Reject or redirect Service Receipts/invoices transmitted via OpenInvoice.
Provide support, as required, to other functions within the SSC.
Competencies
Customer Service oriented
Microsoft Office products
SAP
Qualifications
Ready to apply?
You'll complete the application on the company's career site.
About Cenovus
We’re a Canadian-based integrated energy company headquartered in Calgary. We’re committed to maximizing value by developing our assets in a safe, responsible and cost-efficient manner, integrating sustainability considerations into our business plans.
We operate in Canada, the United States and the Asia Pacific region. Our operations include oil sands projects in northern Alberta, thermal and conventional crude oil and natural gas projects across Western Canada, crude oil production offshore Newfoundland and Labrador and natural gas and liquids production offshore China and Indonesia. Cenovus’s downstream operations include upgrading, refining and marketing operations in Canada and the United States.
Our shares trade under the symbol CVE and are listed on the Toronto and New York stock exchanges.
Role summary
Contract SCM Support Analyst
Onsite
TYPE
Contract · 12 Months
STARTS
12/1/2026
POSTED
37 minutes ago
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