Credit & Collections Analyst

Job Description

Credit & Collections Analyst:
On behalf of our Financial Services client, Procom is searching for a Credit & Collections Analyst for a temporary role. This position is a remote position based in Canton, Massachusetts.

Credit & Collections Analyst - Job Description:
The successful candidate will manage an accounts receivable portfolio of diversified customers, focusing on building customer relationships and maximizing collections. This role involves working in a fast-paced environment, prioritizing tasks, and collaborating with internal and external partners to improve the credit and collections process.

Credit & Collections Analyst - Responsibilities:
• Manage and prioritize work to achieve or exceed collection metrics.
• Use collection software tools to execute strategies for receivable delinquency improvement.
• Ensure timely responses to customer inquiries and resolve billing and payment issues.
• Develop and maintain business relationships with customers and Sales Office personnel.
• Monitor assigned portfolio to mitigate loss exposure and recommend program changes.
• Reconcile accounts and manage disputed items within assigned portfolios.
• Follow up on legal documentation and manage risk for accounts and projects.
• Make credit decisions on customer orders based on credit line exposures.
• Participate in special projects and compile reports for management.

Credit & Collections Analyst - Mandatory Skills:
• BS/BA in Finance, Accounting, or other Business degree.
• Excellent interpersonal skills and ability to build relationships.
• SAP D365 experience.
• Professional business image and team-player attitude.
• Strong written and oral communication skills.
• Detail-oriented and organized.
• PC literacy, including Microsoft Office tools.

Credit & Collections Analyst – Nice-to-Have Skills:
• GetPaid experience.
• Strong customer service and general office experience.
• Related work experience with risk analysis and receivable collection.
• Spanish-speaking ability.

Credit & Collections Analyst – Assignment Length:
This is a temporary position. 

Credit & Collections Analyst - Start Date:
ASAP.

Credit & Collections Analyst - Assignment Location:
Canton, Massachusetts, United States - Remote position.