D365 Senior Retail and Merchandising SME

Job Description

D365 Senior Retail and Merchandising SME
On behalf of our Consulting client, Procom is searching for a D365 Senior Retail and Merchandising SME for a 9 month contract role. This position is a hybrid position with 2 days onsite at our client’s Toronto office.

D365 Senior Retail and Merchandising SME - Job Description:
This role functions as the Retail and Merchandising Solution Architect, responsible for leading the requirements definition and translating merchandising processes into D365 Retail solution designs. The position involves a hands-on, client-facing approach to validate and reverse-engineer existing solutions, serving as the authoritative contact for retail and merchandising capabilities.

D365 Senior Retail and Merchandising SME - Responsibilities:
• Own the end-to-end solution design for D365 Retail — Merchandising as lead functional authority and architect.
• Elicit and document requirements across merchandising processes, including assortment and category management, product/catalog setup, pricing and promotions, inventory and replenishment, and purchasing.
• Translate requirements into D365 Retail designs, validating fit against standard capability versus customization.
• Advise client stakeholders on best practices and partner with the delivery team through build, testing, and deployment.

D365 Senior Retail and Merchandising SME - Mandatory Skills:
• Deep, demonstrable experience with Microsoft Dynamics 365 Retail/Commerce, specializing in the Merchandising functional area.
• Proven ability to operate as a solution architect — owning design decisions, not just gathering requirements.
• Brick-and-mortar / physical store retail implementation experience (store operations and in-store merchandising) is required.
• Omni-channel retail experience is required — solutions spanning physical stores and other channels with a unified merchandising and inventory view.
• Seniority and executive presence to lead client conversations.

D365 Senior Retail and Merchandising SME – Nice-to-Have Skills:
• Experience with the POS (Point of Sale) capabilities of D365 Retail/Commerce.
• Retail industry background, ideally in a specialty or multi-store environment.

D365 Senior Retail and Merchandising SME – Assignment Length:
This is a 9 month contract position.

D365 Senior Retail and Merchandising SME - Start Date:
ASAP.

D365 Senior Retail and Merchandising SME - Assignment Location:
Toronto, Ontario, Canada. This is a hybrid role with 2 days in the office.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.