Data Center Field Service Engineer (Transformer-Specific)

Job Description

Data Center Field Service Engineer (Transformer-Specific):
On behalf of our Energy client, Procom is searching for a Data Center Field Service Engineer (Transformer-Specific) for a permanent role. This position is a remote position with occasional travel required to our client’s Raleigh, North Carolina office.

Data Center Field Service Engineer (Transformer-Specific) - Job Description:
Field Service Engineers for Data Centers play a vital role in transformer lifecycle management. You'll apply your technical skills to support critical infrastructure like data centers and utility networks, working directly with advanced transformer technology and integrated hardware-software solutions to ensure grid reliability and efficiency. This position goes beyond fieldwork—it's an opportunity to build customer relationships, identify service needs, and help improve energy systems.

Data Center Field Service Engineer (Transformer-Specific) - Responsibilities:
• Deliver remote and on-site service for installation, maintenance, and advanced support.
• Install transformer hardware, sensors, and accessories.
• Configure and validate physical communication connectivity.
• Integrate and test transformer software, including firmware upgrades.
• Serve as the on-site contact for customers and subcontractors.
• Strategically assign tasks to reduce costs and project time.
• Test SEL relays using Omicron relay test sets or equivalent.
• Employ standard industrial communication protocols, including Modbus and BACnet.
• Perform protection relay testing at specified settings using an Omicron relay test set or comparable equipment.
• Conduct electrical tests on transformers, such as bushing power factor and capacitance, core megger, TTR, winding resistance, insulation power factor, and insulation resistance.
• Ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Data Center Field Service Engineer (Transformer-Specific) - Mandatory Skills:
• Associate degree with 3 years of professional experience or High School Diploma/GED with 5 years of professional experience
• Physically fit for duty and fieldwork
• Proficient in Microsoft Office tools
• Valid driver’s license and ability to travel up to 85%
• Work authorization permitting employment for Hitachi Energy in the United States

Data Center Field Service Engineer (Transformer-Specific) – Nice-to-Have Skills:
• Experience in data center fieldwork
• Familiarity with SEL relays and Omicron relay test sets
• Knowledge of industrial communication protocols
• Strong problem-solving skills
• Excellent communication and teamwork abilities

Data Center Field Service Engineer (Transformer-Specific) – Assignment Length:
This is a permanent position.

Data Center Field Service Engineer (Transformer-Specific) - Start Date:
ASAP.

Data Center Field Service Engineer (Transformer-Specific) - Assignment Location:
Raleigh, North Carolina, United States. This position is remote with occasional travel required.