Dayforce WFM & CBA Configuration Consultant

Job Description

Dayforce WFM & CBA Configuration Consultant

Position Summary

The Dayforce WFM & CBA Configuration Consultant is responsible for configuring, maintaining, and optimizing Dayforce Workforce Management (WFM) and Collective Bargaining Agreement (CBA) functionality. This role requires expertise in pay code configuration, leave management, labor metrics, workforce rules, scheduling, compliance, and union-based pay and work rules.

The consultant will work closely with HR, Payroll, Operations, and Labor Relations teams to ensure accurate workforce configuration and compliance with organizational and union requirements.

Key Responsibilities

• Configure and maintain Dayforce Workforce Management components including:
  • Pay codes
  • Leave codes
  • Labor metrics
  • Scheduling rules
  • Workforce policies
  • Time entry validations
• Configure and support Collective Bargaining Agreement (CBA) rules and pay structures.
• Ensure all related configuration components are updated when creating or modifying pay codes.
• Review employee visibility and security settings when configuring leave codes.
• Configure labor metrics and workforce productivity tracking.
• Support workforce compliance requirements including overtime, premiums, shift rules, and union agreements.
• Configure and maintain pay policies, work assignments, and labor allocation rules.
• Troubleshoot WFM calculation, scheduling, attendance, and accrual issues.
• Conduct testing and validation for workforce and payroll integrations.
• Support implementations, enhancements, and production support activities.
• Collaborate with Payroll, HR, Operations, and IT teams to ensure end-to-end workforce solution accuracy.
• Document configuration changes, testing results, and business processes.
• Provide knowledge transfer and user support.

Key Configuration Knowledge Areas

Pay Code Configuration

Understanding of related configuration dependencies when creating new pay codes, including:

• Pay policies
• Time entry policies
• Payroll mappings
• Work assignments
• Accrual configurations
• Scheduling policies
• CBA rule mappings
• Labor metrics and reporting impacts

Leave Code Configuration

Knowledge of required setup to ensure leave visibility and functionality, including:

• Employee role security
• Feature access permissions
• Self-service visibility
• Workflow configuration
• Eligibility rules
• Accrual mappings
• Request policies

Labor Metrics Configuration

Understanding of labor metrics setup, including:

• Defining metric categories
• Mapping labor activities
• Assigning calculation rules
• Configuring productivity measurements
• Reporting setup and validations
• Workforce analytics configuration

Required Qualifications

• 3+ years of Dayforce WFM configuration experience.
• Experience configuring Dayforce CBA/union rules.
• Strong understanding of:
  • Pay policies
  • Scheduling
  • Time and attendance
  • Leave management
  • Workforce compliance
• Experience configuring:
  • Pay codes
  • Leave codes
  • Labor metrics
  • Accruals
  • Overtime rules
  • Shift premiums
• Experience troubleshooting workforce management issues.
• Strong analytical and problem-solving skills.
• Experience supporting testing and production support activities.

Preferred Qualifications

• Dayforce WFM certification preferred.
• Experience supporting unionized environments.
• Experience with multi-site or enterprise workforce management implementations.
• Experience integrating WFM with Payroll and HR modules.

Technical Skills

• Dayforce Workforce Management (WFM)
• Dayforce CBA configuration
• Scheduling and attendance rules
• Pay policy configuration
• Labor metrics and workforce analytics
• Workforce compliance setup
• Payroll integration
• Testing and troubleshooting

Key Competencies

• Attention to detail
• Analytical thinking
• Problem solving
• Communication skills
• Stakeholder management
• Time management
• Collaboration

Education

• Bachelor’s degree in Human Resources, Information Systems, Business, Payroll, or related field preferred.

Work Environment

• Ability to support remote or hybrid work environments.
• Ability to manage multiple client projects and priorities simultaneously.
• Participation in testing cycles, go-live support, and post-production stabilization may be required.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.