Digital Experience Delivery Coordinator

Job Description

On behalf of our Marketing Technology client, Procom is searching for a Digital Experience Delivery Coordinator for a 12-month role. This position is a hybrid position with 4 days onsite at our client’s Austin, Texas office.

Digital Experience Delivery Coordinator - Job Description:
As part of the Marketing Technology team, this role focuses on delivery coordination of digital experiences. The coordinator will manage the orchestration of experience creation, review/approval, publishing, and launch readiness, ensuring seamless workflow processes and timely, high-quality launches.

Digital Experience Delivery Coordinator - Responsibilities:
• Coordinate end-to-end experience delivery across creation, editorial review, compliance/approval, publishing, QA, and launch.
• Build and maintain detailed delivery plans and production schedules for site experiences and releases.
• Manage intake and prioritization of experience requests and confirm readiness before entering production.
• Track dependencies, risks, issues, and decisions across stakeholders and escalate blockers for timely resolution.
• Facilitate cross-functional working sessions, status cadences, and stakeholder updates.
• Partner with content authors, UX, and platform teams to validate publishing requirements and ensure compliance standards.
• Support launch execution and post-launch stabilization by coordinating checklists and follow-ups.

Digital Experience Delivery Coordinator - Mandatory Skills:
• 5+ years of experience coordinating delivery for digital experiences.
• Proven project management skills with experience in Agile methodologies.
• Highly detail-oriented with strong quality instincts.
• Proactive and self-motivated with strong stakeholder management skills.
• Experience supporting change management and process transitions.
• Proficiency with common delivery and collaboration tools (e.g., Jira, Confluence, Excel).

Digital Experience Delivery Coordinator – Nice-to-Have Skills:
• Experience with large-scale web projects or platform migrations.
• Working knowledge of modern web stacks (e.g., React, Next.js).
• Hands-on experience with CMS or content platform programs.
• Experience in regulated industries with workflow and compliance requirements.
• Ability to create scalable governance playbooks.