Experience Coordinator

Job Description

Experience Coordinator:
On behalf of our Technology client, Procom is searching for an Experience Coordinator for a 5 month contract role. This position is an onsite position at our client’s Toronto, Ontario office.

Experience Coordinator - Job Description:
The Experience Coordinator will be part of our client's Experience Team, responsible for creating inclusive and thoughtful workplace interactions and design. This role involves overseeing the Toronto office to ensure a vibrant employee experience, aligning with Reddit's platform ethos. The coordinator will focus on enhancing workplace dynamics to support employees in doing their best work.

Experience Coordinator - Responsibilities:
• Create an inclusive, sustainable, and dynamic workplace for the employees in the office you support
• Approach workplace operations strategy with a focus on clarity, diversity, international audiences, & accessibility
• Support regional customization of workplace programs, including employee perks
• Assist in all in-office catering and food deliveries, including ordering, setup, takedown, and invoice review/submission
• Maintain appearance, organization, and operation of office space and equipment
• Manage tickets to resolve building maintenance issues, acting immediately to resolve emergencies
• Manage all aspects of office supplies, kitchen ordering, stocking, and general office experience
• Maintain relationships with landlords, vendors, and internal partners such as IT, HR, and local leadership
• Maintain accurate sets of floor plans and seating charts
• Oversee room and desk scheduling through our booking platforms
• Maintain and update office documents as needed

Experience Coordinator - Mandatory Skills:
• Minimum of two years of office coordination, administrative support, or similar role
• Strong organizational and creative skills, detail-oriented
• Ability to handle multiple and ever-changing priorities in a fluid startup environment
• Excellent verbal and written communication skills
• Ability to solve problems and ask clarifying questions to ensure understanding
• Google Suite experience such as Google Slides, Sheets, and Docs

Experience Coordinator – Nice-to-Have Skills:
• Experience within a technology or startup environment
• Technical knowledge of electrical, plumbing, HVAC, security, and general office maintenance

Experience Coordinator – Assignment Length:
This is a 5 month contract position.

Experience Coordinator - Start Date:
ASAP.

Experience Coordinator - Assignment Location:
Toronto, Ontario, onsite position requiring in-person attendance at the office 5 days per week.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.