Governance Support Analyst

Job Description

Governance Support Analyst:
On behalf of our Financial Services client, Procom is searching for a Governance Support Analyst for a 12-month role. This position is a remote position located in Mississauga, Ontario, Canada.

Governance Support Analyst - Job Description:
The Governance Support Analyst will assist the Real Estate Services (RES) division in providing operational support to client's Facility Management (FM) and Critical Facilities (CF) teams. The role involves process governance, coordination of key initiatives, and acting as a chief point of contact for governance-related matters.

Governance Support Analyst - Responsibilities:
• Lead regular key stakeholder meetings and forums of the FM and CF teams, reviewing and discussing key control reporting and action plans.
• Manage and maintain ongoing FM/CF Governance initiatives, enhancements, and challenges.
• Coordinate between stakeholder teams and other parties where necessary.
• Oversee FM and CF control environments and ensure they are effective in both design and implementation.
• Coordinate and oversee regional teams' implementation of key processes and guidelines such as Structural Due Diligence and Seismic Risk Assessment control processes.
• Coordinate regional teams' implementation of Quality Building Operational Review (QBOR) monitoring process, including the facilitation of the monthly QBOR Governance meeting.
• Provide analytics of FM and CF key systemic data (REALM and TechFace reports) on demand.
• Provide advisory where needed, or coordinate between stakeholders and subject matter experts in case of any process or control-related questions.
• Help control monitoring processes and collaborate with the FM or CF functional teams, the Risk & Control Team, or the F&C Business Execution teams during any Management Control Assessment (MCA) or audit-related queries.
• Act as a subject matter expert for FM/CF Governance related tools and management workflows, including End-User Computing (EUC) and issue management related administrative tasks.

Governance Support Analyst - Mandatory Skills:
• Bachelor's/University degree or equivalent experience.
• 3+ years Operations/Technology experience, preferably within a cross-cultural team environment.
• Excellent communication skills.
• Good analytical skills, confident working with large reports and databases.
• Good IT background in areas such as MS Office.
• Strong communication and organization skills.
• Excellent follow-up skills, attention to detail, ability to multi-task, strong team-orientation, interpersonal skills, flexibility.

Governance Support Analyst – Nice-to-Have Skills:
• Qualification in engineering or real estate management.
• Banking operations risk management experience.
• Experience with End-User Computing (EUC).
• Experience in issue management related administrative tasks.
• Experience in process governance in real estate or similar industries.

Governance Support Analyst – Assignment Length:
This is a 12-month contract position.

Governance Support Analyst - Start Date:
ASAP.

Governance Support Analyst - Assignment Location:
Mississauga, Ontario, Canada. This position is remote.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.