IT Manager

Job Description

IT Manager:
On behalf of our MSP client (with a focus on healthcare), Procom is searching for an IT Manager for a permanent role. This position is onsite at our client’s Houston, TX office.

IT Manager - Job Description:
Our client is seeking an IT Manager to join our staff augmentation team, delivering on-site managed IT services in Houston, TX. This role primarily supports a healthcare client in Central Northwest Houston, overseeing IT operations and acting as the day-to-day point of contact. The IT Manager will manage infrastructure, cybersecurity, and help desk personnel to ensure secure, scalable, and compliant systems that support business goals.

IT Manager - Responsibilities:
• Manage multiple priorities between client initiatives, daily support functions, and ongoing infrastructure projects.
• Partner with client executive leadership and ECS management to align technology strategy with business goals.
• Oversee all aspects of IT infrastructure, including servers, cloud environments, and local networks.
• Coordinate with third-party platform vendors and ensure secure, high-availability systems.
• Collaborate on cybersecurity strategies and implement IT policies aligned with HIPAA requirements.
• Assist with training staff on cybersecurity best practices.
• Manage, coach, and mentor IT team of on-site ECS employees.

IT Manager - Mandatory Skills:
• Bachelor’s degree in IT, Computer Science, or a related field.
• Minimum of 7-10 years of experience in IT roles, including 3+ years managing IT teams.
• At least one IT certification: CompTIA Network +, COMPTIA Security +, or CCNP.
• Strong management and cross-functional communication skills.
• Experience with system administration and enterprise software applications.
• Extensive experience with the Microsoft ecosystem.
• Strong problem-solving skills.

IT Manager – Nice-to-Have Skills:
• Strong knowledge of business systems used in healthcare.
• Experience with HIPAA Security Rule compliance.
• Experience working with HIPAA Covered Entities or Business Associates.
• Certifications such as CISSP, PMP, ITIL, Microsoft, Cisco, or Azure.
• IT Asset Management and Project management experience.

IT Manager – Assignment Length:
This is a permanent position.

IT Manager - Start Date:
ASAP.

IT Manager - Assignment Location:
Houston, Texas, United States. This position is onsite.