Jira Administrator

Job Description

Jira Administrator:
On behalf of our client, Procom is searching for a Jira Administrator for a 6 month contract.

Jira Administrator - Job Description:
The Jira Administrator role involves configuring and administering Jira to support cybersecurity initiatives and other IT projects. The project focuses on enhancing delivery processes and reporting capabilities through Jira, ensuring teams can effectively plan, manage, and track work.

Jira Administrator - Responsibilities:
• Configure Jira projects, boards, workflows, fields, permissions, issue types, templates, filters, hierarchy, dependencies, milestones, RAID tracking, and automation
• Onboard teams and support waterfall, hybrid, agile, and Kanban delivery
• Build self-service project, program, operational, and executive dashboards and reporting
• Configure Jira Product Discovery for ideas, prioritization, and product planning
• Support Azure DevOps to Jira migrations, including work-item mapping
• Provide training, documentation, coaching, and knowledge transfer to internal admins and delivery teams
• Ensure configurations align with Jira governance, architecture, and standards

Jira Administrator - Mandatory Skills:
• Demonstrated enterprise Jira Cloud administration and configuration
• Hands-on experience with projects, boards, workflows, JQL, dashboards, automation, Jira Plans, hierarchy, roles, and permissions
• Ability to translate team operating and delivery models into practical Jira configurations
• Dashboard and reporting experience for PMs, program managers, delivery teams, and executives
• Strong grasp of project, program, product, waterfall, hybrid, agile, Kanban, and operational delivery
• Strong troubleshooting, facilitation, documentation, training, and stakeholder management

Jira Administrator – Nice-to-Have Skills:
• JPD configuration
• ADO to Jira migration experience
• Atlassian certifications
• Confluence, Atlassian Analytics, Power BI, Jira Marketplace apps
• Large enterprise Jira support

Jira Administrator – Assignment Length:
6 Months 

Jira Administrator - Start Date:
ASAP

Jira Administrator - Assignment Location:
Calgary, Alberta, Canada, with a fully remote work arrangement.