Lead Design Researcher – Digital Products

Job Description

Lead Design Researcher – Digital Products:
On behalf of our Banking client, Procom is searching for a Lead Design Researcher – Digital Products for a 12-month role. This position is a hybrid position with 3 days onsite at our client’s Toronto office.

Lead Design Researcher – Digital Products - Job Description:
This role will support the ADT program (AI & digital transformation) within the Digital Design department. The Lead Design Researcher will focus on enhancing digital products by implementing strategic design research methodologies and collaborating with cross-functional teams.

Lead Design Researcher – Digital Products - Responsibilities:
• Direct discussions with Design and cross-functional teams about Design Research strategy
• Provide strategic advice and recommendations for new research methodologies
• Lead planning and organization of research activities to achieve Product and Design goals
• Design and moderate research activities to evaluate prototypes and validate design principles
• Drive the synthesis and translation of complex data sets into actionable insights
• Advocate for the Design Research practice within the organization
• Provide leadership and direction to the Design team on Design Research standards

Lead Design Researcher – Digital Products - Mandatory Skills:
• BA/BS degree in relevant fields such as Psychology, Anthropology, Sociology, etc.
• Minimum of 7 years of experience in Design Research
• Technical understanding of design research theory and tools
• Working knowledge of various design research methodologies
• Experience working on cross-functional teams
• Experience within a large organization and Agile environment
• Experience with AI-based applications

Lead Design Researcher – Digital Products – Nice-to-Have Skills:
• Experience with Accessibility and Inclusive Design
• Strong problem-solving skills
• Excellent communication skills
• Experience contributing to the launch of a digital product
• Experience with stakeholder management

Lead Design Researcher – Digital Products – Assignment Length:
This is a 12-month contract position.

Lead Design Researcher – Digital Products - Start Date:
ASAP.

Lead Design Researcher – Digital Products - Assignment Location:
Toronto, Ontario, Canada. This position is hybrid with 3 days in the office and 2 flex days to work from home.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.