Learning Management System (LMS) Administrator

Job Description

Learning Management System (LMS) Administrator
On behalf of our financial services client, Procom is searching for a Learning Management System (LMS) Administrator for a one-year role. This role is remote with EST work hours.

Job Description:
The LMS Administrator supports enterprise learning initiatives by configuring, maintaining, and optimizing the client’s "MyLearning" LMS platform on SumTotal LMS. This role ensures accurate audience targeting, compliance with training requirements, and efficient execution of LMS operations. The administrator collaborates with stakeholders to deliver scalable learning solutions and maintain high standards of data integrity and user experience.

Responsibilities:
• Lead reviews of audience requirements with course owners and stakeholders.
• Create and store audience documentation, including the Audience Approval Document.
• Build and quality check LMS audiences against approval documentation.
• Implement post-launch audience changes as needed.
• Process Business Learning Needs Requests (LNRs) and LMS maintenance requests.
• LMS testing and configuration of eLearning courses.
• LMS configuration of Instructor-Led training and Virtual courses.
• Partner with Learning Solutions Architects/Advisors, Program Managers, L&D Designers/Developers, and HR data teams.
• Provide guidance on LMS capabilities and configuration best practices.
• Completion of LMS Specifications Documentation.
• Maintain accurate records of configuration decisions and approvals.
• Ensure compliance with regulatory and operational standards.

Mandatory Skills:
• Strong attention to detail and documentation accuracy.
• 5-10 years of LMS platform administration experience, prior experience with SumTotal LMS is preferred.
• Ability to interpret and apply HR data for audience targeting.
• Effective communication and stakeholder engagement.
• Experience with ticketing systems and workflow tools.

Nice-to-Have Skills:
• Experience with audience scoping and configuration in enterprise LMS environments.
• Certification in Instructional Design/Instructional Technology/Human Performance Technology.
• Bachelor's degree in Adult Learning & Development, Instructional Design, HR, or related field.
• TD experience or financial services experience.

Assignment Length:
This is a one-year contract position.

Start Date:
ASAP.

Assignment Location:
This role is remote with EST work hours. Candidates are expected to live in the Eastern Time Zone.