Manager, Cash Back Products & Portfolio (Credit Cards)

Job Description

Manager, Cash Back Products & Portfolio (Credit Cards):
On behalf of our Banking client, Procom is searching for a Manager, Cash Back Products & Portfolio (Credit Cards) for a 12 month contract role. This position is a hybrid position with 2 days onsite at our client’s Toronto office.

Manager, Cash Back Products & Portfolio (Credit Cards) - Job Description:
The project focuses on managing and supporting financial product portfolios in credit cards, particularly cash back products. As part of the Credit Card Engagement & Retention team, the candidate will drive day-to-day execution and operational excellence across the engagement squad to enhance client experience and business results.

Manager, Cash Back Products & Portfolio (Credit Cards) - Responsibilities:
• Support the Squad Lead by coordinating day-to-day operations
• Identify risks, bottlenecks, and execution gaps for smooth delivery
• Ensure alignment across Marketing, Data & Analytics, and Digital workstreams
• Establish standardized marketing workback schedules
• Project manage complex, cross-functional initiatives
• Execute business routines and track performance metrics
• Support campaign execution and optimization
• Facilitate stakeholder alignment and communication
• Foster a collaborative and accountable team culture

Manager, Cash Back Products & Portfolio (Credit Cards) - Mandatory Skills:
• 3+ years of experience as Product Owner/Product Manager in Product Management, strategy, Marketing, Payments, or Credit Cards
• Recent experience managing or supporting financial product portfolios in credit cards
• Strong understanding of competitive landscape and client-driven product design
• Experience working in cross-functional teams within a matrixed organization

Manager, Cash Back Products & Portfolio (Credit Cards) – Nice-to-Have Skills:
• Familiarity with Agile methodologies and squad-based delivery models
• Previous experience with banks and financial institutions with an understanding of credit card products

Manager, Cash Back Products & Portfolio (Credit Cards) – Assignment Length:
This is a 12 month contract position with the possibility of extension based on performance and business needs.

Manager, Cash Back Products & Portfolio (Credit Cards) - Start Date:
ASAP

Manager, Cash Back Products & Portfolio (Credit Cards) - Assignment Location:
Toronto, Ontario, Canada; hybrid with 2 days in office (Tuesday mandatory, Wednesday/Thursday flexible).

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.