Manager, Change Management

Job Description

Manager, Change Management:
On behalf of our Banking client, Procom is searching for a Manager, Change Management for a 12-month role. This position is a hybrid position with 2 days onsite at our client’s Toronto office.

Manager, Change Management - Job Description:
The Manager, Change Management plays a critical role in enabling the successful execution of strategic initiatives and transformative programs across CID&A by ensuring effective change enablement, adoption, and sustained outcomes. This role involves designing and delivering integrated change management strategies in collaboration with business and technology stakeholders.

Manager, Change Management - Responsibilities:
• Support the end-to-end delivery of change management activities for key CID&A strategic initiatives.
• Contribute to the execution of complex, cross-functional programs and projects, collaborating with multiple teams and stakeholders.
• Design and implement change management strategies and plans aligned to CID&A priorities, including stakeholder engagement, communications, training, readiness, and adoption tactics.
• Partner with key stakeholders to develop integrated change plans, including work-back schedules, milestones, success metrics, and key change tactics.
• Lead end-to-end change management for small to medium scale CID&A initiatives or own specific change workstreams within larger, enterprise-level initiatives.
• Plan and execute change enablement tactics to drive adoption of new tools, processes, and ways of working.
• Build and maintain strong, collaborative relationships with CID&A teams and Business Line partners to support consistent and effective change delivery.
• Manage multiple workstreams simultaneously, including facilitating problem-solving sessions, workshops, and interviews with cross-functional stakeholders and subject matter experts.

Manager, Change Management - Mandatory Skills:
• 5-8 years of relevant experience in management, project delivery, communications, and training.
• Strong understanding of change management principles, methodologies, and industry trends.
• Proven experience supporting the execution of strategic initiatives and change plans that drive measurable business outcomes.
• Experience in a technology or data-driven environment.
• Strong stakeholder engagement skills.

Manager, Change Management – Nice-to-Have Skills:
• Knowledge of Prosci Change Management methodology.
• Spanish proficiency.

Manager, Change Management – Assignment Length:
This is a 12-month contract position with the possibility of extension.

Manager, Change Management - Start Date:
ASAP.

Manager, Change Management - Assignment Location:
Toronto, Ontario, Canada with a hybrid work arrangement requiring 2 days in the office.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.