Marketing Operations Manager

Job Description

Marketing Operations Manager:
On behalf of our professional services client, Procom is searching for a Marketing Operations Manager for a 12 month contract role. This position is a hybrid position with 2 days onsite at our client’s Toronto office.

Marketing Operations Manager - Job Description:
The MarTech Operations Lead will own and optimize the marketing technology platforms, data workflows, and operational processes that power Marketing. This is a technically hands-on role that serves as the systems and operations backbone across four connected domains, ensuring platform reliability, data quality, governance, and automation.

Marketing Operations Manager - Responsibilities:
• Serve as the in-platform subject matter expert across CRM, CDP, pricing systems, and connected tools.
• Configure and manage audiences, segments, and data schemas, including JSON schema edits.
• Diagnose and resolve platform and data issues, such as failed syncs.
• Design and build automated intake workflows that replace manual processes.
• Maintain governance and data quality standards across platforms.
• Act as the bridge between Marketing, Data Engineering, Data Science, Analytics, Pricing, and Finance.
• Translate technical requirements for non-technical partners.
• Support additional MarTech projects as priorities arise.

Marketing Operations Manager - Mandatory Skills:
• Hands-on experience administering marketing technology platforms, including CRM and CDP.
• Ability to troubleshoot data flows and integrations, including failed syncs.
• Working knowledge of JSON and data schemas.
• Experience designing and implementing automated workflows.
• Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Highly organized, comfortable managing multiple priorities in a cross-functional environment.

Marketing Operations Manager – Nice-to-Have Skills:
• Experience with pricing systems or pricing operations.
• Experience in data onboarding and audience activation.
• Post-secondary education in a relevant field.

Marketing Operations Manager – Assignment Length:
This is a 12 month contract position.

Marketing Operations Manager - Start Date:
ASAP.

Marketing Operations Manager - Assignment Location:
Toronto, Ontario, Canada. This position is hybrid with 3 days in the office.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.