Network Administrator (Level 3)

Job Description

Network Administrator 3:
On behalf of our Higher Education client, Procom is searching for a Network Administrator level 3 for a 6-month role. This position is an onsite position at our client’s Oshawa, Ontario office. 

Network Administrator 3 - Job Description:
Seeking an intermediate-senior Network Administrator (Level 3) to resolve escalated network issues and manage network-related equipment. The role involves working across campus locations, supporting network infrastructure, and ensuring seamless connectivity and performance.

Network Administrator 3 - Responsibilities:
• Resolve network incidents and requests escalated from Level 1 and Level 2 support, through to resolution or a documented handoff
• Carry out assigned changes on network equipment, including configuration changes and firmware updates
• Support and maintain Palo Alto firewalls, HP/Aruba wireless, Extreme switches, and KEMP load balancers across campus locations
• Troubleshoot connectivity, performance, and wireless issues and identify root causes
• Document fixes, changes, and procedures so they can be repeated by others
• Work with the information security team and follow the college's change and security practices

Network Administrator 3 - Mandatory Skills:
• Intermediate-level experience managing network equipment, with a record of resolving escalated tickets
• Hands-on experience with configuration changes and firmware updates on enterprise network gear
• Working knowledge of firewalls, switching, and wireless
• Clear written and verbal communication
• Disciplined approach to ticketing and documentation

Network Administrator 3 – Nice-to-Have Skills:
• Experience with Palo Alto firewalls, HP/Aruba wireless, Extreme switches, and KEMP load balancers
• Experience in a higher-education or other campus network environment
• Experience with ITSM ticketing tools such as Cherwell or Neurons

Network Administrator 3 – Assignment Length:
This is a 6-month contract with the potential for full-time employment conversion in 2027.

Network Administrator 3 - Start Date:
ASAP.

Network Administrator 3 - Assignment Location:
Oshawa, Ontario, onsite position.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.