Onboarding Coordinator

Job Description

Onboarding Coordinator:
On behalf of our Banking client, Procom is searching for an Onboarding Coordinator for a 12-month role. This position is an onsite position at our client’s Toronto, Ontario office.

Onboarding Coordinator - Job Description:
The Onboarding Coordinator will support the AI Research Innovation department, which is a group committed to bold and curious AI and data innovation. The coordinator will manage onboarding processes for a group of 100+ employees, ensuring seamless integration of new hires into the organization.

Onboarding Coordinator - Responsibilities:
• Manage the onboarding checklist and timelines for all incoming employees.
• Coordinate with stakeholders to ensure onboarding tasks are completed on schedule.
• Prepare and configure company laptops for new hires.
• Submit and track requests for system, application, and network access.
• Monitor upcoming start dates and proactively address any readiness gaps.
• Follow up on outstanding access requests to prevent onboarding delays.
• Develop and maintain a welcome-day playbook for managers, including logistics templates, communication guidelines, and best practices.

Onboarding Coordinator - Mandatory Skills:
• Recent graduate in business administration, business management, or relevant experience.
• 1-2 years of relevant customer support or office, onboarding, IT coordination experience.
• Keen interest in logistics, employee engagement, and employee experience.
• Proficiency in office software, data management, and communication tools, including Microsoft Word, Outlook, Slack, Webex, Excel, and PowerPoint.
• Comfortable with laptops as they will be supporting the preparation and configuration of company laptops for new hires.

Onboarding Coordinator – Nice-to-Have Skills:
• Experience in a similar role within a technology or innovation-driven environment.
• Strong problem-solving skills.
• Excellent teamwork and communication abilities.
• Understanding of employee experience best practices.

Onboarding Coordinator – Assignment Length:
This is a 12-month temporary position.

Onboarding Coordinator - Start Date:
ASAP.

Onboarding Coordinator - Assignment Location:
Toronto, Ontario, onsite, 5 days a week.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.