Operations Associate

Job Description

Operations Associate:
On behalf of our Banking client, Procom is searching for an Operations Associate for a 6-month role. This position is a hybrid position with 4 days onsite at our client’s Toronto office.

Operations Associate - Job Description:
The Operations Associate will perform clerical duties in accordance with office procedures, supporting areas such as accounting, collections, and general office tasks. The role involves handling business transactions and maintaining various office systems to ensure smooth operations.

Operations Associate - Responsibilities:
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints
• Answer telephones, direct calls, and take messages
• Compile, copy, sort, and file records of office activities, business transactions, and other activities
• Compute, record, and proofread data and other information, such as records or reports
• Maintain and update filing, inventory, mailing, and database systems

Operations Associate - Mandatory Skills:
• 1-4 years administrative/customer service related experience
• Banking experience and business function knowledge
• Microsoft Office

Operations Associate – Nice-to-Have Skills:

Operations Associate – Assignment Length:
This is a 6-month contract position.

Operations Associate - Start Date:
ASAP

Operations Associate - Assignment Location:
Toronto, Ontario, Canada. This position is hybrid with 4 days in the office.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.