Operations, Payroll Processor (SAP)

Job Description

Operations, Payroll Processor (SAP):
On behalf of our Banking client, Procom is searching for an Operations, Payroll Processor (SAP) for a 5-month role. This position is a hybrid position with 3–4 days onsite at our client’s Toronto office.

Operations, Payroll Processor (SAP) - Job Description:
This role focuses on providing additional support to the Canadian Payroll Operations team during a high-volume period. The project involves managing operational workloads, analyzing and organizing payroll-related data, and supporting the timely resolution of employee cases and inquiries.

Operations, Payroll Processor (SAP) - Responsibilities:
• Support the Payroll Operations team with day-to-day operational and administrative activities during peak processing periods.
• Review, organize, validate, and reconcile employee data using Microsoft Excel.
• Prepare trackers, reports, and summaries to support workload management, issue resolution, and operational reporting.
• Assist with employee payroll cases by reviewing information, completing required research, updating case notes, and routing or escalating items as appropriate.
• Monitor assigned cases and activities to help ensure service-level commitments and deadlines are met.
• Identify missing, incomplete, or inconsistent information and follow up with the appropriate teams.
• Support payroll audits, data validation, reconciliations, testing, and other time-sensitive activities.
• Maintain accurate documentation and handle employee and payroll information with appropriate confidentiality.
• Escalate potential errors, risks, or issues to Payroll Operations leadership.
• Provide general support for other payroll priorities and projects, as required.

Operations, Payroll Processor (SAP) - Mandatory Skills:
• 1+ year experience supporting payroll processing or payroll operations, as a payroll analyst/specialist
• Strong Microsoft Excel skills, including the ability to work with large data sets, formulas, filters, sorting, lookups, pivot tables, and data validation
• Experience working with case management systems or managing customer or employee inquiries
• Knowledge of Canadian payroll practices or payroll legislation
• Experience with SAP / ECP Payroll, Employee Central, PEGA, ServiceNow, or a similar payroll or case management system (in order of preference)

Operations, Payroll Processor (SAP) – Nice-to-Have Skills:
• Experience supporting high-volume transaction processing, reconciliations, audits, or year-end activities.
• Experience in HR

Operations, Payroll Processor (SAP) – Assignment Length:
This is a contract position from ASAP to the end of March 2027, with the possibility of extension and conversion to FTE.

Operations, Payroll Processor (SAP) - Start Date:
ASAP

Operations, Payroll Processor (SAP) - Assignment Location:
Toronto, Ontario, Canada; hybrid position with 3–4 days in office based on business needs.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.