Organizational Change Management and Stakeholder Engagement Specialist

Job Description

Organizational Change Management. HYBRID (OTTAWA HALIFAX OR VICTORIA)

THIS CONTRACT HAS A TBD START DATE AND GOES FOR 12 MONTHS LATER (GREAT CHANCE OF EXTENSION)
LOCATION: HYBRID (3 DAYS PER WEEK ONSITE IN OTTAWA (PREFERRED) BUT ALSO OPEN FOR CANDIDATE IN HALIFAX OR VICTORIA)
LANGUAGE: ENGLISH
CLEARANCE: MUST HOLD SECRET (MUST BE ELIGIBLE FOR NATO SECRET)
REFERENCES: 2

Mandatory Skills

• 3–5 years in internal communications, OCM, or transformation programs
• Change Management certification (Prosci, CCMP, APMG)
• Strong writing, editing, and stakeholder communication skills
• Experience simplifying complex information for varied audiences
• Conflict resolution, influencing, and analytical skills
• Familiarity with MS Teams and SharePoint
• Bachelor’s degree or diploma in related field

Preferred:

• Aerospace, defense, technology, or regulated industry experience

The scope of work of the Contract includes, but is not limited to:

The Organizational Change Management professional will be expected to execute the following tasks during this contract, but not limited to:

Change Planning and Execution

• Support the development and execution of change management plans aligned with program and organizational objectives.
• Assist with change impact assessments to identify how initiatives affect employees, processes, and teams.
• Coordinate change management activities across multiple projects and workstreams.

Communications Support

• Perform stakeholder analysis and develop engagement strategies.
• Develop and maintain the OCM Engagement and Communication Strategy.
• Develop and implement change messaging plans that support change management strategies for transformation initiatives.
• Translate complex program information into clear, engaging information for different audiences.

Content Development

• Design materials and deliver targeted communication campaigns (e.g., Town Halls, newsletters, digital tools) to ensure transparency and clarity.
• Align change activity communications with Thales’ compliance and data sensitivity policies (e.g., C2/C3 handling).

Stakeholder Engagement

• Create stakeholder maps, communication matrices, and RACI charts.
• Support engagement initiatives including workshops, feedback sessions, and change champion networks.
• Help identify stakeholder communication needs and ensure messaging addresses key concerns and impacts.
• Monitor employee feedback and sentiment to inform stakeholder engagement strategies.

OCM Program Support

• Coordinate engagement activities across multiple transformation initiatives.
• Maintain engagement calendars and ensure consistent messaging across programs.

Measurement and Continuous Improvement

• Track engagement effectiveness using metrics and feedback.
• Utilize data analytics tools (e.g., surveys, heatmaps) to measure change effectiveness.
• Identify opportunities to improve messaging, timing, and communication channels.
• Facilitate workshops, focus groups, and feedback sessions.
• Conduct post-implementation reviews to identify lessons learned and continuous improvement opportunities.

 

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.