Product Owner

Job Description

Product Owner 

As part of the Healthcare Product Team, the Product Owner plays a critical role in translating strategic direction into actionable delivery. This role is responsible for managing and prioritizing the product backlog, conducting discovery activities, and ensuring that product development aligns with the needs of providers, workers, and internal staff. The successful candidate will support the definition and delivery of products with cross-divisional impact, working closely with the Senior Manager of Product, Business Lead, Scrum Master, Development Pod, and CX/UX Research and Design Team. This is a highly collaborative role that requires strong communication skills, including the ability to present effectively to key stakeholders and senior leadership.
 

Specific Responsibilities and Deliverables:
Discovery & Strategy

• Apply strategic thinking to align product initiatives with broader organizational priorities.
• Conduct current state analysis, user research, and problem definition.
• Collaborate with the CX/UX Research and Design Team to gather insights and translate them into actionable requirements.
• Perform user research and analyze user needs to align with desired business outcomes.
• Partner with the Senior Manager of Product to shape product strategy and support the business case.

Planning & Prioritization

• Create and maintain the product roadmap aligned with strategic direction.
• Define and prioritize the product backlog based on user needs, business goals, and technical feasibility.
• Write clear user stories and acceptance criteria.
• Understand DevOps team capacity and velocity to influence sprint commitments.

Delivery & Execution

• Manage the product backlog and ensure it is well-groomed and sprint-ready.
• Work closely with the Scrum Master and Development Pod to ensure timely, high-quality delivery.
• Participate in Scrum ceremonies including Sprint Planning, Daily Standups, Reviews, and Retrospectives.
• Collaborate with the Business Lead to ensure the product delivers business value and integrates with operational processes.
• Engage with the CX/UX team to ensure design fidelity and accessibility.
• Liaise with the product team and end-users to deliver updates and validate outcomes.
• Monitor and evaluate product progress at each stage of the process.
• Identify and help remove impediments blocking team progress.
• Stakeholder Engagement
• Communicate effectively with stakeholders to manage expectations and provide regular updates.
• Ensure the team understands the product vision and goals
• Build strong relationships with stakeholders through continuous and effective communication.

 Deliverables

• A prioritized and well-maintained product backlog.
• Discovery documentation (e.g., user needs, current state analysis, problem statements).
• Product roadmap and release plans aligned with strategic goals.
• Sprint goals and user stories with clear acceptance criteria.
• Regular stakeholder updates and progress reports.
• Validated features that meet business and user outcomes.
• Contributions to continuous improvement in process, technology, and team collaboration.

 
Required Skills and Experience

• 3+ years working experience as a Business Analyst or Product Owner, which includes 2 years direct hands-on experience in the Agile practice
• An equivalent combination of education and experience may be considered
• Experience in backlog management, user story writing, and sprint planning
• Ability to conduct and apply user research to product decisions
• Strong collaboration skills across business, design, and engineering teams
• Excellent communication and stakeholder management skills
• Preferred Product Owner certification as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Manager / Product Owner (PMPO), IEEE Computer Society Scrum Product Owner Certification, Agile Certified Professional (ACP) or similar

Product Owner Assignment Location

Richmond, BC- 3 days a week 

Product Owner Assignment Length

12 Months