Project Manager/Leader - Senior-ServiceNow

Job Description

Senior Project Manager/Leader

On behalf of our client in the Public Sector, PROCOM is looking for a Senior Project Manager/Leader

Senior Project Manager/Leader - Job Description 

• Lead end-to-end project management for IT initiatives involving ServiceNow implementations, integrations, and enhancements.
• Manage financial systems projects aligned with client policies and regulatory requirements.
• Develop and maintain comprehensive project plans, timelines, budgets, and resource allocations.
• Serve as the liaison between business stakeholders, technical teams, and offshore delivery centers.
• Oversee and coordinate the work of offshore development and support teams to ensure alignment with project goals and timelines.
• Monitor project risks and issues; implement mitigation strategies to ensure successful delivery.
• Provide regular updates to senior leadership and public sector clients through status reports, dashboards, and executive briefings.
• Ensure all deliverables comply with Ontario government standards, procurement rules, and data privacy regulations.

Senior Project Manager/Leader - Mandatory Skills 

• 5+ years of project management experience in IT, preferably in the public sector.
• Proven experience with ServiceNow implementation or enhancement projects.
• Knowledge of public sector financial systems, budgeting, and reporting processes in Ontario or other Canadian jurisdictions.
• Strong track record of successfully managing offshore development teams.
• Familiarity with project management methodologies (Agile, Waterfall, or Hybrid).
• Excellent communication, stakeholder engagement, and conflict resolution skills.

Senior Project Manager/Leader - Assignment Start Date     
ASAP – 6 months to start 

Senior Project Manager/Leader - Assignment Location     
Toronto, ON – Work Hybrid 
 
 
 

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.