SENIOR BUSINESS ANALYST – CONTRACT LIFECYCLE MANAGEMENT SYSTEM (CLMS) PROJECT

Job Description

Our healthcare client is seeking one (1) Business Analyst to support the planning and implementation of a comprehensive Contract Lifecycle Management System (CLMS).    Intially 6 months contract with chances of multiple extensions up to 24 months. Fully remote but candidate must be located in BC, Canada.    The project aims to transition existing contract management practices from largely manual, paper-based and inconsistent processes to standardized, scalable digital workflows within Oracle Fusion CLMS.   The CLMS will support the management of contracts throughout their lifecycle, including contract initiation, approvals, execution, monitoring, reporting and oversight. The project will consider current and future operational requirements, integration with existing Island Health and provincial systems, including enterprise resource planning (ERP) systems, and the development of a comprehensive data and contract migration strategy.

  Scop of Work:  

The Contractor will provide senior Business Analysis services to support Phase 1 – Execution Readiness of the Contract Lifecycle Management System (CLMS) project. The Contractor will work under the direction of Island Health's designated project lead and collaborate with Island Health, BC Shared Health Services, Provincial Supply Chain and participating health organizations.

Throughout the engagement, the Contractor will maintain an agreed work plan, monitor progress against established milestones, provide regular status updates and promptly identify risks, issues or dependencies that may affect the completion of required deliverables.


The Contractor will be responsible for the following, not limited to, activities and associated deliverables:

1. Current-State Assessment and Business Requirements

• Conduct stakeholder interviews, workshops and working sessions to gather and validate business requirements
• Assess existing contract management processes, systems, data repositories and organizational capabilities
• Identify process gaps, operational challenges and requirements for current and future contract and agreement types
• Document and prioritize business, functional and non-functional requirements, considering provincial shared services and procure-to-pay (P2P) dependencies
• Establish and maintain traceability between documented business requirements, identified business needs, future-state processes and assessed solution capabilities

Deliverables:

• Level 1 (L1) current-state operating model and process maps, including gap analysis
• Consolidated and prioritized business requirements documentation
• Requirements traceability matrix linking business requirements to identified needs, future-state processes and assessed solution capabilities
   

2. Future-State Operating Model and Process Design

• Develop a proposed target operating model outlining business capabilities, governance considerations, roles and responsibilities
• Document proposed future-state contract lifecycle processes, including contract creation, approvals, execution, monitoring and reporting
• Identify requirements for standardized workflows, contract classifications, risk-based approvals and system automation
• Map proposed data flows, integration points and dependencies with Island Health and provincial systems
• Facilitate stakeholder review and validation of proposed processes and operating model recommendations

Deliverables:

• Proposed target operating model incorporating Island Health and provincial requirements
• L1 future-state process maps, including data flows and integration points
   

3. Solution Assessment and Execution Readiness

• Assess the feasibility of leveraging the existing provincial CLMS solution, including potential enhancements required to meet Island Health's business requirements
• Coordinate solution demonstrations and technical validation sessions with relevant stakeholders to assess existing CLMS capabilities against documented business requirements
• Conduct a fit-gap assessment identifying requirements supported by existing functionality, requirements that may be addressed through configuration or enhancements, and requirements that remain unmet
• Evaluate solution capabilities, technical considerations, integration requirements, risks and dependencies in collaboration with relevant stakeholders
• Develop detailed project costing for Island Health's CLMS implementation and ongoing licensing, including required and recommended modules, licence types and counts, implementation costs, and opportunities for cost mitigation or module additions
• Gather and document business requirements, anticipated licensing needs and other relevant information to support future costing recommendations for participating health authorities
• Assess existing contract data and repositories to identify migration requirements, data quality considerations and integration dependencies
• Develop a high-level recommended approach to data migration, including scope, sequencing, data preparation requirements and dependencies
• Prepare solution recommendations and supporting analysis to inform business case development and project decisions
• Develop a proposed implementation plan and roadmap outlining recommended phases, key activities, milestones, resource requirements, dependencies and estimated timelines
• Identify anticipated implementation workstreams, required expertise and resource considerations necessary to support the next phase of the project
• Identify outstanding requirements, risks and decisions necessary to support progression into project execution
• Provide knowledge transfer and supporting documentation to designated Island Health resources

Deliverables:

• CLMS fit-gap and feasibility assessment, including assessment of existing provincial solution capabilities against documented business requirements, identified gaps, recommended module and instance, supporting rationale and risks
• Detailed CLMS project cost assessment for Island Health, including implementation and ongoing licensing costs, required and recommended modules, licence types and counts, cost mitigation opportunities and module addition options
• Summary of business requirements, licensing considerations and relevant information to support future costing recommendations for participating health authorities
• Data migration and systems integration readiness assessment, including a high-level data migration strategy, integration requirements, dependencies and recommendations
• Proposed implementation plan and roadmap, including recommended phases, workstreams, activities, milestones, resource requirements, dependencies, estimated timelines and prerequisites for execution
• Execution readiness assessment, including outstanding requirements, risks and recommended next steps
   

4. Potential Subsequent Project Phases
Following Phase 1, Island Health may require continued business analysis services to support subsequent phases of the CLMS project, including:

• Development and refinement of detailed functional requirements, process specifications and user stories
• Business analysis support for solution design, configuration, development and systems integration
• Data migration planning, validation, testing and user acceptance testing (UAT)
• Implementation readiness, deployment, change management and operational transition activities
• Continued stakeholder engagement, process improvement and business analysis activities.
   

The total engagement may extend up to 18-24 months, inclusive of the initial six (6) month term.

Milestones, deliverables and acceptance criteria
The Contractor will complete the Phase 1 services and associated deliverables in accordance with the following target milestone schedule. Milestone dates may be adjusted with the Purchaser's written approval, provided such adjustments do not alter the approved scope, engagement term or authorized engagement value without appropriate authorization.


Milestone 1 – Engagement planning
Target date: December 4, 2026
Deliverables:

• Engagement work plan and deliverable schedule.
• Stakeholder engagement schedule.

Acceptance criteria:

• Identifies planned activities, deliverables, key milestones and dependencies for all Phase 1 workstreams
• Identifies relevant stakeholder groups, anticipated engagement activities and required Purchaser inputs
• Identifies the stakeholders, information sources, activities and dependencies required to develop Island Health implementation and licensing cost estimates as an early project priority
• Demonstrates a reasonable approach to completing the Phase 1 deliverables within the engagement term

Milestone 2 – Current-state assessment and business requirements
Target date: January 15, 2027
Deliverables:

• Current-state operating model and L1 process maps, including gap analysis
• Preliminary CLMS project cost assessment for Island Health, including estimated licence types and counts, required and recommended modules, available implementation and licensing cost information, and identified cost mitigation opportunities
• Consolidated and prioritized business requirements documentation
• Initial requirements traceability matrix

Acceptance criteria:

• Documents material existing contract management processes, systems, organizational responsibilities and identified gaps
• Identifies business, functional and non-functional requirements, including relevant contract and agreement types
• Records requirement priorities and stakeholder validation, including unresolved requirements or decisions
• Establishes initial traceability between documented requirements and identified business needs or current-state gaps
• Identifies preliminary licensing requirements, including estimated licence types and quantities, required and recommended modules, and available pricing information
• Documents preliminary implementation and ongoing licensing costs, potential cost mitigation opportunities, assumptions and outstanding information requiring further validation
   

Milestone 3 – Future-state operating model and process design
Target date: March 12, 2027
Deliverables:

• Proposed target operating model.
• L1 future-state process maps, including data flows and integration points.
• Updated requirements traceability matrix

Acceptance criteria:

• Identifies proposed business capabilities, governance considerations, roles and responsibilities
• Documents proposed future-state contract lifecycle processes, including requirements for contract classifications and risk-based workflows
• Identifies material system integration points, data flows and operational dependencies
• Records stakeholder review, validation and outstanding matters requiring further consideration
   

Milestone 4 – Solution assessment and technical readiness
Target date: April 16, 2027
Deliverables:

• CLMS fit-gap and feasibility assessment and recommendation
• Data migration and systems integration readiness assessment, including a high-level data migration strategy
• Updated requirements traceability matrix reflecting assessed solution capabilities

Acceptance criteria:

• Assesses documented business requirements against existing provincial CLMS capabilities.
• Identifies material requirements supported by existing functionality, potential configuration or enhancements, and outstanding gaps
• Provides a recommended CLMS module and instance, with supporting rationale, risks and dependencies
• Identifies material data sources, migration considerations, integration requirements and recommended next steps
   

Milestone 5 – Implementation planning and execution readiness
Target date: May 17, 2027
Deliverables:

• Proposed implementation plan and roadmap
• Execution readiness assessment
• Final requirements traceability matrix and supporting project documentation
• Knowledge transfer to designated Island Health resources

Acceptance criteria:

• The implementation plan identifies recommended phases, workstreams, key activities, milestones, resource requirements, dependencies and estimated timelines
• The execution readiness assessment identifies outstanding requirements, decisions, risks and prerequisites necessary to proceed into implementation
• Final documentation is sufficiently detailed to inform subsequent project planning and business analysis activities
• Deliverables and supporting documentation are provided in editable formats and transferred to designated Island Health resources

 

Must have:

• Post-secondary degree or diploma in business administration, information systems, finance, computer science or a related discipline, or an equivalent combination of education and relevant professional experience
• Minimum ten (10) years of experience developing and delivering transformational financial or enterprise systems
• Experience with contract lifecycle management systems (CLMS), enterprise resource planning (ERP) systems or procure-to-pay (P2P) processes
• Experience conducting business analysis, including requirements gathering, business process mapping, gap analysis and future-state operating model development
• Experience with Oracle Fusion applications or comparable enterprise platforms
• Experience supporting large, complex public-sector or healthcare organizations
   

Nice to have:

• Relevant postgraduate education in business analytics, business administration, information systems or a related discipline
• Professional certification in business analysis, such as Certified Business Analysis Professional (CBAP), or an equivalent recognized designation