Senior Business Analyst

Job Description

Senior Business Analyst:
On behalf of our Healthcare client, Procom is searching for a Senior Business Analyst for a 13 month contract role. This position is a hybrid position with 3 days onsite at our client’s Toronto office. 

Senior Business Analyst - Job Description:
The Senior Business Analyst will be involved in translating approved business outcomes, policies, standards, operational needs, and solution direction into precise acceptance conditions. The project focuses on supporting secure, scalable, and interoperable identity services across the healthcare system, particularly across IAM capabilities such as authentication, authorization, and access governance.

Senior Business Analyst - Responsibilities:
• Analyze and decompose workflows, data needs, decision points, and exceptions for the IAA solution.
• Identify and resolve inconsistencies across user stories and capability areas.
• Research IAM concepts to close knowledge gaps.
• Define clear, testable acceptance criteria aligned with business rules, architecture, security, and integration needs.
• Collaborate across teams to align on requirements, dependencies, and decisions.
• Ensure documentation quality, adherence to standards, and maintain traceability from requirements to design.
• Support Agile delivery by participating in ceremonies and ensuring stories meet Definition of Ready.

Senior Business Analyst - Mandatory Skills:
• 7+ years of Business Analysis experience, with 3+ years in senior roles for large-scale digital or identity-related programs.
• Proven experience developing detailed, testable requirements, process flows, workflows, and system documentation.
• Experience within digital identity, access management, authentication, authorization, or interoperability domains.
• Hands-on experience using Azure DevOps for managing work items and documentation.
• Strong experience leading discovery sessions and translating business needs into user stories and acceptance criteria.
• Exceptional written and verbal communication skills.
• Experience in multi-stakeholder public-sector or health-sector environments.

Senior Business Analyst – Nice-to-Have Skills:
• Knowledge of digital identity frameworks such as OIDC, OAuth 2.0, SAML, or NIST 80063.
• Experience working in health information management or digital health ecosystems.
• Familiarity with public-sector governance, privacy, and cybersecurity considerations.
• Proficiency with tools including Confluence, Miro/Lucid, Visio, and Excel.
• Experience working with solution integrators and large vendor teams.

Senior Business Analyst – Assignment Length:
This is a 12 month contract position.

Senior Business Analyst - Start Date:
ASAP.

Senior Business Analyst - Assignment Location:
Toronto, Ontario, Canada. Hybrid with 3 days in office.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.