Senior Relationship Manager - Contingent Workforce

Job Description

Senior Relationship Manager - Contingent Workforce
On behalf of our Banking client, Procom is searching for a Senior Relationship Manager for a 12-month role. This position is a hybrid position with 2 days onsite at our client’s Toronto, Ontario office.

Senior Relationship Manager - Contingent Workforce - Job Description:
Seeking a Senior Relationship Manager to join their Contingent Workforce Program team. This new role involves managing and strengthening relationships with key Strategic Business Units and a network of staffing suppliers. The focus is on supporting business operations, vendor management, and ensuring seamless coordination across projects.

Senior Relationship Manager - Contingent Workforce - Responsibilities:
• Serve as the primary relationship partner for three priority SBUs
• Conduct monthly touchpoints with Sr. Director and VP level business leaders
• Document SBU Strategic Workforce Plans and translate them into actionable intelligence
• Track and report on key business metrics
• Drive increased SBU participation in the program
• Manage ongoing relationships with staffing suppliers
• Facilitate quarterly supplier reviews
• Monitor and report on supplier KPIs
• Consolidate data to build a cohesive program performance narrative

Senior Relationship Manager - Contingent Workforce - Mandatory Skills:
• 5+ years of experience in relationship management, contingent workforce, or related fields
• Ability to manage and influence senior stakeholders without direct authority
• Strong communication and storytelling skills
• Experience building PowerPoint presentations for senior audiences
• Proven ability to manage multiple stakeholder relationships
• Proactive, solutions-oriented mindset
• High degree of discretion and professionalism

Senior Relationship Manager - Contingent Workforce – Nice-to-Have Skills:
• Familiarity with Vendor Management Systems (VMS)
• Understanding of contingent workforce programs or staffing industry dynamics
• Excel knowledge for analyzing and generating reports
• HR background

Senior Relationship Manager - Contingent Workforce – Assignment Length:
This is a 12-month contract position with potential for extension or conversion to full-time employment.

Senior Relationship Manager - Contingent Workforce - Start Date:
ASAP

Senior Relationship Manager - Contingent Workforce - Assignment Location:
Toronto, Ontario, Canada, with a hybrid work arrangement requiring 2 days in the office per week.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.