Senior Systems Administrator

Job Description

Senior systems administrator:
On behalf of our Consulting client, Procom is searching for a Senior Systems Administrator for a 6 month contract role. This position is a hybrid position with 2 days onsite at our client’s Toronto, Ontario office. 

Senior systems administrator - Job Description:
The project involves addressing a growing Tier 2 ticket backlog and ensuring smooth operation of systems and network services. Once the backlog is managed, the focus will shift to supporting a project that integrates more applications under single sign-on, enhancing automation for joiners and leavers, and reducing manual account checks.

Senior systems administrator - Responsibilities:
• Triage and resolve Tier 2 tickets that the desktop team cannot close due to role, knowledge, or permissions.
• Reduce the ticket backlog and distribute the workload currently on one team member.
• Configure and maintain services across multiple systems, including tasks in Azure.
• Support the single sign-on project by onboarding applications and improving automation processes.
• Create, manage, and update tickets while keeping requesters informed of progress.
• Investigate requirements and plan work with minimal supervision.
• Participate in weekly team discussions and one-to-one meetings to review progress.
• Document procedures and configurations for team use.

Senior systems administrator - Mandatory Skills:
• Proven experience in systems administration at Tier 2 or above.
• Strong knowledge of Windows environments.
• Hands-on experience configuring services in Azure.
• Ability to work independently and collaborate across teams.
• Clear written and verbal communication skills.

Senior systems administrator – Nice-to-Have Skills:
• Experience supporting Mac devices.
• Familiarity with single sign-on and identity automation.

Senior systems administrator – Assignment Length:
This is a 6 month contract position.

Senior systems administrator - Start Date:
ASAP.

Senior systems administrator - Assignment Location:
Toronto, Ontario, Canada. Remote work is suitable for this role, but it is a hybrid position with 2 days onsite.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.