Service Technician II (Multiple Locations)

Job Description

We are seeking a Service Technician II to join our expanding U.S. field service team. As a Tech II, you will operate as an intermediate-level field technician, handling a wide range of HVAC/R service and refrigerant recovery tasks with growing independence.

You’ll be trusted to take on more complex service assignments—such as assisting with system retrofits or large-scale refrigerant projects—while often mentoring junior Tech I team members.

This role is ideal for a technician with 1–6 years of field experience who is ready to step into a more advanced, fully capable service role.

Key Responsibilities

• Independent Field Work: Perform routine service jobs, preventative maintenance, and refrigerant recovery operations with minimal supervision. Often serve as on-site lead when paired with a Tech I.

• Advanced Troubleshooting: Diagnose and resolve issues in chiller and refrigeration systems, including refrigerant leaks, component failures, and control system faults.

• Special Projects Support: Assist senior technicians with complex projects such as refrigerant retrofits or chiller decontamination, taking on substantial portions of the work.

• On-Site Coordination: Manage tools, materials, and refrigerant inventory for job readiness. Make field adjustments as needed and provide updates to the Service Manager or Lead.

• Mentorship: Train and guide Tech I team members on proper service procedures, troubleshooting, and safety practices.

• Customer Interaction: Communicate effectively with customers about service performed, provide clear updates, and ensure satisfaction before project completion.

Required Qualifications

• Experience: 3+ years of HVAC/R field service experience, demonstrating independence and technical proficiency.

• Certifications:

  • EPA 608 Universal Certification (required).

  • OSHA-10 safety training (minimum; OSHA-30 preferred).

  • Valid driver’s license and ability to meet DOT requirements.

  • Forklift certification (or ability to obtain).

• Technical Skills:

  • Strong knowledge of chillers, refrigerant recovery units, vacuum pumps, and control systems.

  • Ability to read wiring diagrams, manuals, and service bulletins.

  • Proficiency with diagnostic tools and data interpretation.

  • Comfortable using tablets/computers for service reporting and technical documentation.

• Soft Skills: Strong organizational skills, clear communication, problem-solving mindset, team orientation, and commitment to safety.

Preferred Qualifications

• Technical training or degree in HVAC/R or related field.

• Manufacturer-specific service training (e.g., Carrier, Daikin, Trane).

• State HVAC technician license (where applicable).

• Advanced safety certifications (e.g., OSHA-30, HAZWOPER, First Aid/CPR).

• Experience with specialty refrigerants or large tonnage systems.

• CDL Class B with HAZMAT endorsement (a plus).