Sr. Product Owner - Acquisition

Job Description

Senior Product Owner, Acquisition:
On behalf of our client, Procom is searching for a Senior Product Owner, Acquisition for a contract role. This position is a hybrid position with 4 days onsite at our client’s Calgary office.

Senior Product Owner, Acquisition - Job Description:
Our client is seeking a Senior Product Owner to lead the product area focused on customer acquisition. This role involves coordinating multiple delivery teams and senior leaders to ensure alignment of the roadmap, backlog, and funding with desired outcomes. The position requires hands-on leadership and coaching of existing Product Owners to enhance their maturity.

Senior Product Owner, Acquisition - Responsibilities:
• Own the backlog, portfolio, roadmap, and funding case for the acquisition product area
• Lead a cross-functional team covering campaigns, enrolment journeys, segmentation, incentives, commodity and non-commodity offerings, and agent experience
• Coordinate changes across 3 to 4 product teams and align senior leaders involved
• Surface conflicts between teams and stakeholders, call out trade-offs, and give clear prioritization recommendations
• Order and refine the backlog so the right work reaches the teams at the right time
• Run refinement, sprint planning, release planning, and testing readiness
• Plan ahead with SMEs and stakeholders, booking time for refinement and UAT well in advance

Senior Product Owner, Acquisition - Mandatory Skills:
• Seasoned, mature Product Owner on software products with real delivery history
• Strong Scrum experience
• Strong Azure DevOps (boards, backlogs, dashboards, reporting)
• SAP experience, ideally exposure to S/4HANA
• Proven cross-functional stakeholder management with senior leaders
• Ownership of backlog, roadmap, and funding or budget reporting
• Ability to coordinate delivery across multiple product teams on a single change

Senior Product Owner, Acquisition – Nice-to-Have Skills:
• Experience in a regulated environment (utilities, telco, financial services, health or similar)
• Experience in a heavily customized SAP environment
• Background in customer enrolment, sales, marketing, or campaign journeys
• Experience with agent or call centre tooling and experience
• Experience with customer segmentation and incentive programs

Senior Product Owner, Acquisition – Assignment Length:
The assignment length is to be confirmed.

Senior Product Owner, Acquisition - Start Date:
ASAP.

Senior Product Owner, Acquisition - Assignment Location:
Calgary, Alberta, Canada. Hybrid with 4 days in office.