Technology Program Manager

Job Description

Technology Program Manager:
On behalf of our Insurance industry client, Procom is searching for a Technology Program Manager for a permanent role. This position is remote and based in Canada.

Technology Program Manager - Job Description:
As a Technology Program Manager, you will coordinate strategic initiatives across internal teams, focusing on fraud prevention and insurance crime problem-solving. Your role involves managing multiple projects, improving operational processes, and ensuring effective communication and accountability.

Technology Program Manager - Responsibilities:
• Establish and maintain program governance and Agile practices
• Facilitate cross-team dependency management
• Monitor program health and provide updates to leadership
• Champion continuous improvement in operational workflows
• Proactively identify and resolve operational risks and issues
• Maintain centralized oversight of initiatives
• Collaborate with technology teams for effective communication
• Identify opportunities for automation and enhanced reporting
• Ensure strong collaboration with partners
• Develop and enhance operational reporting and dashboards

Technology Program Manager - Mandatory Skills:
• University degree in Business, Science, Engineering, or related disciplines
• 5+ years of experience in program management using Agile methodologies
• Strong experience in coordinating execution across complex environments
• Proven ability to manage multiple initiatives simultaneously
• Excellent cross-functional collaboration skills
• Experience in risk management and issue resolution
• Strong analytical mindset with data-driven decision-making

Technology Program Manager – Nice-to-Have Skills:
• Familiarity with Jira or similar tracking platforms
• Experience in the insurance industry
• Knowledge of fraud prevention techniques
• Experience with advanced analytics
• Background in not-for-profit organizations

Technology Program Manager – Assignment Length:
This is a permanent position.

Technology Program Manager - Start Date:
ASAP

Technology Program Manager - Assignment Location:
Remote, Canada

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.