Jobs at Procom

Job Description

Site Reliability Engineer- Salesforce
On behalf of our client, Procom is currently seeking a Site Reliability Engineer for a four (4) month engagement.

Site Reliability Engineer Job Details

• Consistently collaborate with the DevOps Manager for deployment status across all pipeline SF environments throughout the day consist of multi release trains in GITHUB/Bit Bucket pipeline and other core DevOps work assigned by manager.
• Reporting of SF Code deployment (Jira tickets and PR’s) into pipeline environments throughout the PST Business hours in communication channels.
• Set up Consistent Automated build notifications from GITHUB Cloud to MS Teams channel.
• Set up Automated Test Class execution Report from GITHUB Cloud to MS Teams Channel.
• Consistently update GITHUB Actions workflow/Bit Bucket pipeline environments through workflow file/ bitbucket-pipelines.yml file directed by Manager based on environmental planning in Releases.
• Adherence to DevOps process execution and support through Jira Tickets directed by DevOps Manager.
• Adherence to deliver DevOps team KPI directed by DevOps Manager.
• Consistent communications through Teams channel on any DevOps Items assigned by DevOps manager.
• Setup and configure version control system (GITHUB) repositories and branches.
• Maintain and support the source control environment (e.g. GitHub). On board Developers.
• Responsible for GITHUB Repo to be Single Source of Truth for All Metadata content files.
• Sync process execution consistently in between Branch and Org in all Profiles, Permission sets Metadata and other core component files in GITHUB.
• Code comparison pipeline set up upon deployments into different branches for specific components.
• GITHUB Action or GIT Bash Script updates in Data Seeding into different Objects in SF through Automation. 
• Ensure the delivery of high-quality products while adhering agile software development practices (Kanban/ Scrum ban) and consistent documentation in confluence for WIKI.
• Manage proper tracking of released components in version control.
• Support deployment planning activities and go-live tasks.
• Bringing automation into pipeline deployments, Use Caching, Parallelism, Monitor and Optimize pipeline.
• Support the day-to-day operation, stability, and performance of the Salesforce platform through proactive monitoring, incident resolution, and continuous optimization.
• Ensure the reliable operation and ongoing sustainment of the Salesforce platform by providing production support, troubleshooting, and platform administration.
• Maintain and support Salesforce platform services, ensuring high availability, operational excellence, and timely resolution of incidents and issues.
• Reporting of # of Metadata, shared components, and apex classes/ test classes in each release to DevOps manager for Reviewing by Project Team.
• Work closely with other members within team for quality delivery in terms of environments and solutions.
• Participate into SF Case meetings, work with SF Support Engineers.
• KT to Operational Analysts within team for core deployment exposure (If Applicable).
• Work PST hours and participate in production code releases at least twice in a month starting from 10pm PST/ 1am EST. This will span for 3+ hours minimum and perform post Release Activities and update Manager by next Morning.

Site Reliability Engineer Mandatory Skills

• Must have: 5+ year’s hands-on SF Code Deployment using GITHUB Actions/ Bit Bucket pipeline, Configuring Build environment, SF Administrations experience such User management, Profile creation, Roles and Permission Sets, OWD, sharing rules at object, field, record level for different users, Page layouts, Approvals, Workflows, Validation rules, Reports, Dashboards, Email notification and templates in complex Salesforce projects in agile environment.
•  Must have: 5+years hands-on experience with Atlassian Git based Source Control and versioning tools (GitHub, GitLab, Bit Bucket etc.). Extensive Experience using Visual Studio code IDEs.
• Must have: 5+ Years Experience with DevOps automation CI/CD tools (GITHUB, Bit Bucket, Copado, Flosum, and Gearset etc.), Package.xml, Change and Branch management and also git-flow. Pipeline Automation Process experience is highly desirable.
• Must have: 5+ years of Experience in implementing at least 90% code coverage deployment by validating salesforce metadata across different environments starting from Dev, INT, QA, UAT and up to Production org.
• Must have: 5+ Years Exp in Salesforce Metadata configuration, deployment in custom objects, custom fields, profiles, apex classes, apex triggers, apex test classes, Visual
• force pages, lightning web components, SOQL and SOSL queries. Also knowledge of Omni Studio components, Health Cloud would be an added advantage.
• Must have: 5+ Years Experience in branching and merging strategies/resolvingconflicts, creating, reviewing pull requests and Troubleshoot Deployment failures with minimal supervision.
• Preference Given: Experience in creating automated processes using Jenkins config jobs, Azure DevOps to have Continuous integration pipelines from GitHub and to generate code scan reports using SonarQube (Code Audit for Bugs and Security threats).
• Preference Given: Have experience in CRM, SOAP, REST API and Agile Methodologies.
• Preference Given: Salesforce Associate/Administrator Certification and any other DevOps Certification required (Copado, Flosum, Gearset, Azure DevOps) and/Or GIT Associate certification.
• Preference Given: Strong professional Attitude, interpersonal, written/ verbal communication, and problem-solving skills.
• Self-motivated with excellent work ethic.
• Positive and “doers” attitude.
• Dedication to work and respectful.
• Flexible and always keen to learn.

 Site Reliability Engineer Assignment Length
Four (4) month contract with the potential for three (3) extensions of six (6) months each.

Site Reliability Engineer Start Date
ASAP

Site Reliability Engineer Assignment Location
Main office located in Burnaby, British Columbia. Consultants may work remotely within Canada. Consultants will need to support PST/PDT working hours for the duration of this contract.